|ManagedHPC - Outsourced System Management|
ManagedHPC is an outsourced system management solution for organizations that aren’t ready to hire a full time administrator, and for those that need expert help managing and maintaining a cluster system. X-ISS is experienced working on most computing hardware, and nearly any HPC- related software.
With the complexity of HPC and Big Data computing systems today, many organizations struggle with the challenge of system management. Industry analysts have indicated an industry-wide shortage of qualified system administrators with the right experience and qualifications to successfully integrate, manage and maintain HPC systems. ManagedHPC helps bridge this gap, allowing customers to focus on their core engineering or research, while providing the peace-of-mind that their HPC resources are being taken care of.
"The major architectural trends in high performance computing -- from single-system-image servers to distributed clusters, and from single-core to multi-core processors -- have combined to make effective system administration a much different, much more complicated challenge than it used to be. To achieve optimal performance and utilization can require significant expertise in a wide array of middleware options. This has led to a shortage of qualified system administration talent for HPC markets."
- Addison Snell, CEO of Intersect360 Research, a market intelligence and consulting firm focused on the HPC industry
“After an extensive search for [a cluster administrator], we only received a small handful of candidates, of which only a few were qualified. We didn't have the timeframe to hire and train the right person for the job, which is where X-ISS and its ManagedHPC program came into play. X-ISS has been able to handle getting the system up and running, software installations, and proactively handle technical issues so we could focus on working with the Engineering staff …. It has allowed us to focus our attention where it was most needed.”
- David Crass, University of Wisconsin Director of Research Computing
When ManagedHPC is a good fit for your organization:
The ManagedHPC Program:
We set the system up for remote management and monitoring as well as for our clients to be able to call in and ask for help as needed so we can quickly respond to any requests. We proactively monitor your cluster to identify and resolve issues in a timely manner, thus maximizing uptime.
Our clients have multiple channels to contact us and ask for support. We set up our systems to be able to respond expeditiously to both system generated events as well as user requests and keep them productive.
Ongoing assessment is critical to improvement and we provide regular performance reports and recommendations to help you identify trends and do better planning for the future.