Enabling Extraordinary Technologies That Empower the World to be a Better Place

Customer Support

Existing authorized customer contacts may use the button below to go to the sign-up/sign-in page for our new customer portal:

Tickets created through the portal are assigned to a technician and addressed during regular business hours according to priority.

You may also reach us for technical support via email or by calling our office at 713.862.9200 and following the prompts.

Note that Emergency and After Hours support may have different rates or minimums based upon your specific agreement.

Client Testimonials

Jackie Milhans, Northwestern University Manager Computing and Data Support Services

"We received excellent service from X-ISS. Their staff were very easy to work with and provided timely responses, leadership, and quickly put solutions in place."

Success Stories

X-ISS helps IT leaders at the UT Dallas gain control over a diverse academic computing environment

The University of Texas at Dallas needed expert assistance to document, assess and protect the diverse IT assets of the university’s School of Natural Sciences and Mathematics. This need arose following the departure of a key IT administrator who managed the NSM environment. At...

Customer Support

Client Testimonials

Success Stories

Who We Work With